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Joining
All vouchers and store-cards are bought on-line so you need to register using the NTU Access Code to start benefiting from the discounts, but are then free to shop as often as you wish and can access the website direct at www.ntu-mydiscounts.co.uk after registration. The website is for use by NTU staff only but vouchers and cards can be passed to family members and friends to use, and multiple store-cards for each shop can be bought.

Payment
Payment is made via either your debit or credit card, but please note that using your credit card will incur a fee of 1.2% of the cost of your vouchers/cards.

Receiving your Discount
Discount is applied to vouchers (paper and digital) and store-cards when you buy them, so if you buy a card loaded with £100 for a shop that gives 10% discount, you will only pay £90 for your card.  The CredEcardplus is also pre-loaded with money by you, but you receive discount every time you use it to pay for a purchase at a participating store. 

Options

Store-cards

Request your store-card, check your balance and top your card up with additional money on-line at no cost.  Your discount will be applied when you request your card/top up money on your card.

Your card is validated for use the day after you receive it in the post, unless you receive it over a weekend in which case it will be validated on the following Tuesday morning. Top up amounts will be available to spend within 48 hours.

Instant top up is available over the phone on 01709 303107 at a cost of 50p (please note discount rate may be lower than that given via on-line top up). Store-cards purchased through our previous scheme cannot be topped up via this new scheme.

Digital Vouchers

Order your voucher codes on-line and receive them within 48 hours via email/mobile phone. Discount is applied at the time of purchase.

Paper Vouchers

Order paper discount vouchers on-line and receive them within 48 hours. 

One4All Card

Load from £10 - £10,000 onto your card and receive 6% discount every time you use it in full or partial payment at over 75 top high street shops (higher discount rates may be available by using individual store-cards). Validation periods outlined for store-cards above will apply, and you can check your balance and top up your card on-line.

credEcardplus

A pre-paid Visa card valid worldwide at any outlet accepting Visa, which provides discounts of 4 – 15% when used at participating nationwide outlets, or on the Online Reward site. This is NOT a credit card and you can only spend the amount of money loaded onto it. Allow 48 hours for delivery and load extra money on-line at no extra cost (money will be available to spend within 48 hours). There is an initial charge of £9.95 for the card, but no charge for topping it up, and additional cards can be ordered and given to family members over the age of 13. 

Your Travel Card

A reloadable discount card providing 9% discount valid at www.travelbyinspire.co.uk, an ABTA and ATOL protected on-line travel agency who offer a high street price match on all holidays. Inspire work in partnership with over 250 well known operators, for example, Virgin, Kuoni, Thomson, Haven and Butlins. Book any break from one night at a UK hotel to a luxury long haul holiday, and associated holiday requirements such as car hire and airport parking can also be booked at discounted rates. Your card can be used for full or partial payment, can be loaded with a maximum of £5,000 and remains valid for 18 months after your last transaction. You can also access a wide range of specially negotiated exclusive offers not available elsewhere.

Local Offers / Countdown Card

Obtain discount at over 14,000 local independent shops and businesses in the UK.  Search for 'local offers' on the MyDiscounts website to be directed to the www.countdowncard.co.uk website.  Enter either the town name or local postcode to receive a list of all local outlets providing discount.  Select your chosen outlet and receive and instant discount code via text direct to your mobile phone to show when you visit. 

Secret Sales

A weekly exclusive on-line private sale, offering up to 70% off dozens of famous brands, starting at midnight every Sunday and ending the following Sunday at midnight.

Postage Costs
When you order vouchers/store-cards a range of three postages options will be displayed for your selection. The postage charge is a fixed amount per transaction, so will not increase if you order multiple vouchers/cards to be delivered at the same time.

Checking your Card Balance
This can be done on-line.

Leaving NTU
Your vouchers and store-cards will remain valid and any money loaded onto them is available for you to spend. 

Please contact SVM (the provider) with questions about orders you have placed, or if you experience technical difficulties with the website on 01709 303107, email at customercare@svmglobal.com or view the Help section on the Lifestyle Discounts website.

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